References

Human factors systems approach to healthcare quality and patient safety

Pascale Carayon, Tosha B. Wetterneck, A. Joy Rivera-Rodriguez, Ann Schoofs Hundt, Peter Hoonakker, Richard Holden, & Ayse P. Gurses (2014)

Applied Ergonomics, 45(1), 14-25.

DOI: https://doi.org/10.1016/j.apergo.2013.04.023

Abstract. Carayon et al.'s SEIPS 2.0 model — the work-system framework most widely used in patient-safety research, treating patient outcomes as emergent from work-system, processes, and outcomes interactions. The reference cited in healthcare-UX research grounding interface design in system-thinking terms.

Tags: healthcare seips human-factors foundational

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