Alphonse Chapanis (1999)
Aegean Publishing, 256.
URL: https://archive.org/details/chapanischronicl0000chap
Abstract. Chapanis's memoir of human factors research, including his WWII investigation of gear-up landings in the US Army Air Forces that traced the problem to identical-looking landing-gear and flap controls and led to shape-coded knobs, one of the first documented applications of human factors engineering.
Tags: human-factors history