References

Internet, Phone, Mail, and Mixed-Mode Surveys; The Tailored Design Method (4th ed)

Don A. Dillman, Jolene D. Smyth, & Leah Melani Christian (2014)

Wiley.

Abstract. Dillman, Smyth, and Christian's foundational textbook on survey design — the Tailored Design Method covering questionnaire construction, mode selection, sampling, and response-rate optimisation. The standard reference for multi-mode survey research.

Tags: statistics survey methodology foundational textbook

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