References

Real-world implementation of video outpatient consultations at macro, meso, and micro levels; mixed-method study

Trisha Greenhalgh, Sara Shaw, Joseph Wherton, Chrysanthi Papoutsi, Joanne Lynch, Christine A'Court, Susan Hinder, Sietse Wieringa, Nicholas Fahy, & Rob Procter (2017)

Journal of Medical Internet Research, 20(4), e150.

DOI: https://doi.org/10.2196/jmir.9897

Abstract. Greenhalgh et al.'s mixed-method analysis of why video consultations are difficult to scale despite individual success cases — the most-cited UK reference for the sociotechnical complexity of digital-health rollout.

Tags: healthcare telehealth implementation

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