Carl Gutwin & Saul Greenberg (2002)
Computer Supported Cooperative Work, 11(3), 411-446.
DOI: https://doi.org/10.1023/A:1021271517844
Abstract. Gutwin and Greenberg's foundational workspace-awareness framework — the "elements of awareness" that real-time collaborative software needs to support. The reference cited in real-time-collaboration UX research from Google Docs to Figma.
Tags: usability-testing cscw awareness foundational