Hsiu-Fang Hsieh & Sarah E. Shannon (2005)
Qualitative Health Research, 15(9), 1277-1288.
DOI: https://doi.org/10.1177/1049732305276687
Abstract. Hsieh and Shannon's foundational distinction between conventional, directed, and summative content analysis. The reference cited as the methodological primer for content analysis in qualitative HCI research.
Tags: usability-testing qualitative content-analysis