Melody Y. Ivory & Marti A. Hearst (2001)
ACM Computing Surveys, 33(4), 470-516.
DOI: https://doi.org/10.1145/503112.503114
Abstract. Ivory and Hearst's comprehensive survey of automated usability evaluation methods — capture / analysis / critique automation categories and the assessment of which method types had which strengths. The foundational reference for the "automatic-usability-detection" literature that has accelerated with machine-learning techniques.
Tags: heuristic-evaluation automation survey foundational