Robin Jeffries, James R. Miller, Cathleen Wharton, & Kathy Uyeda (1991)
Proceedings of the SIGCHI conference on Human factors in computing systems Reaching through technology - CHI '91, 119-124.
DOI: https://doi.org/10.1145/108844.108862
Abstract. Compares heuristic evaluation, usability testing, guidelines review, and cognitive walkthrough on the same interface. Heuristic evaluation found the largest number of problems at the lowest cost but suffered from high false-positive rates; usability testing found the most serious problems.
Tags: evaluation comparison