Bonnie E. John & David E. Kieras (1996)
ACM Transactions on Computer-Human Interaction, 3(4), 287-319.
DOI: https://doi.org/10.1145/235833.236050
Abstract. Synthesis paper distinguishing the GOMS family — KLM, CMN-GOMS, NGOMSL, CPM-GOMS — by what they model (sequential vs parallel action), what they assume (expert-error-free vs realistic), and what they predict (time, learning, transfer). The decision-tree reference for picking a GOMS variant.
Tags: predictive goms klm