References

Agents that reduce work and information overload

Pattie Maes (1994)

Communications of the ACM, 37(7), 30-40.

DOI: https://doi.org/10.1145/176789.176792

Abstract. Maes's foundational 1994 paper on software agents — the early MIT Media Lab vision of personal assistants that learn user preferences and act autonomously. The intellectual ancestor of every modern AI-assistant UX.

Tags: ai-usability agents foundational history

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