Jakob Nielsen, Tonya Clemmensen, & Carsten Yssing (2002)
Proceedings of the Second Nordic Conference on Human-Computer Interaction, 101-110.
DOI: https://doi.org/10.1145/572020.572033
Abstract. Nielsen, Clemmensen, and Yssing's critical reflection on the think-aloud method — methodological assumptions, validity threats, and the conditions under which "what people say" maps onto "what they think". The reference cited in modern think-aloud validity debate.
Tags: usability-testing think-aloud methodology