Jakob Nielsen & Rolf Molich (1990)
Proceedings of the SIGCHI conference on Human factors in computing systems Empowering people - CHI '90, 249-256.
DOI: https://doi.org/10.1145/97243.97281
Abstract. The paper that introduced heuristic evaluation as a discount usability inspection method. Demonstrates that a small set of general principles applied by three to five evaluators can identify most of the usability problems in an interface at a fraction of the cost of user testing.
Tags: heuristics evaluation