Peter G. Polson, Clayton Lewis, John Rieman, & Cathleen Wharton (1992)
International Journal of Man-Machine Studies, 36(5), 741-773.
DOI: https://doi.org/10.1016/0020-7373(92)90039-N
Abstract. The original Cognitive Walkthrough paper. A theory-grounded alternative to Nielsen heuristic evaluation that simulates a novice user moving through a task step-by-step, asking four questions per action about goal correctness, action visibility, action selection, and feedback. Standard companion method to heuristic evaluation in formative usability work.
Tags: heuristic-evaluation cognitive-walkthrough foundational