References

'Accessibility came by accident'; use of voice-controlled intelligent personal assistants by people with disabilities

Alisha Pradhan, Kanika Mehta, & Leah Findlater (2018)

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, 1-13.

DOI: https://doi.org/10.1145/3173574.3174033

Abstract. Pradhan, Mehta, and Findlater's empirical study of how disabled users adopt and adapt voice assistants intended for general use. The reference cited in modern accessibility-and-mainstream-AI literature.

Tags: software accessibility voice-ui ai-usability

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