References

Human error: models and management

J. Reason (2000)

BMJ, 320(7237), 768-770.

DOI: https://doi.org/10.1136/bmj.320.7237.768

Abstract. Concise statement of the person approach versus the system approach to error, and the clearest published exposition of the Swiss cheese model. Highly influential in healthcare safety and patient safety literature.

Tags: error safety healthcare

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