Amy Schade (2013)
Nielsen Norman Group.
URL: https://www.nngroup.com/articles/remote-usability-tests/
Abstract. NNG's analysis of unmoderated remote testing — when it's appropriate (large samples, simple tasks), when it isn't (early-stage qualitative work, complex flows). The reference cited in modern UR method-selection guidance.
Tags: usability-testing unmoderated practitioner