Rick Spencer (2000)
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 353-359.
DOI: https://doi.org/10.1145/332040.332456
Abstract. Spencer's pragmatic streamlining of cognitive walkthrough for industry contexts — collapsing the four questions to two, pre-committing to evaluators' assumptions, and shortening sessions. The reference cited in industry-CW adaptation.
Tags: heuristic-evaluation cognitive-walkthrough practitioner