Cathleen Wharton, John Rieman, Clayton Lewis, & Peter Polson (1994)
Usability Inspection Methods (J. Nielsen & R. L. Mack, Eds.), 105-140.
URL: https://www.colorado.edu/ics/sites/default/files/attached-files/93-07.pdf
Abstract. Practitioner guide to the cognitive walkthrough method. Specifies the four questions to ask at each task step (will the user try to achieve the right effect; will they notice the correct action is available; will they associate the correct action with the desired effect; will they see progress toward their goal) and guidance for applying the method.
Tags: evaluation walkthrough