References

Guidelines for Human-AI Interaction

Saleema Amershi, Dan Weld, Mihaela Vorvoreanu, Adam Fourney, Besmira Nushi, Penny Collisson, Jina Suh, Shamsi Iqbal, Paul N. Bennett, Kori Inkpen, Jaime Teevan, Ruth Kikin-Gil, & Eric Horvitz (2019)

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 1-13.

DOI: https://doi.org/10.1145/3290605.3300233

Abstract. Microsoft's 18 guidelines for human-AI interaction, derived from the synthesis of over 150 AI-related design recommendations. Covers initial, during-interaction, when-wrong, and over-time considerations, validated through expert and heuristic evaluation.

Tags: ai guidelines human-ai-interaction

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