Ted Boren & Judith Ramey (2000)
IEEE Transactions on Professional Communication, 43(3), 261-278.
DOI: https://doi.org/10.1109/47.867942
Abstract. Boren and Ramey's foundational reconciliation paper — practitioner think-aloud protocols substantially deviate from Ericsson-Simon's theoretical specifications, and they argue this is appropriate. The reference cited in defenses of pragmatic think-aloud practice.
Tags: usability-testing think-aloud methodology