A. J. Bernheim Brush, Bongshin Lee, Ratul Mahajan, Sharad Agarwal, Stefan Saroiu, & Colin Dixon (2011)
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 2115-2124.
DOI: https://doi.org/10.1145/1978942.1979249
Abstract. Brush et al.'s foundational study of home-automation users — adoption barriers (cost, technical complexity), use patterns, and the social-coordination challenges of multi-user smart homes. The reference cited in modern smart-home-UX literature.
Tags: software smart-home iot foundational