Richard Buchanan (1992)
Design Issues, 8(2), 5-21.
DOI: https://doi.org/10.2307/1511637
Abstract. Applies Rittel and Webber's notion of "wicked problems" — problems that are formulated only in the act of solving them, have no stopping rule, and have no objectively correct solution — to design practice. Influential for understanding why usability work resists fully automated answers.
Tags: design-theory science-of-design