References

Protocol Analysis: Verbal Reports as Data

Joseph H. Danks, K. Anders Ericsson, & Herbert A. Simon (1985)

The American Journal of Psychology, 98(4), 641.

DOI: https://doi.org/10.2307/1422516

Abstract. The methodological foundation for the think-aloud protocol. Establishes that concurrent verbalisations reflect the contents of working memory with minimal distortion when participants are instructed simply to verbalise thoughts rather than to explain or justify them.

Tags: usability-testing think-aloud foundational

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