Jill Gerhardt‐Powals (1996)
International Journal of Human-Computer Interaction, 8(2), 189-211.
DOI: https://doi.org/10.1080/10447319609526147
Abstract. Proposes ten cognitive engineering principles (automate unwanted workload, reduce uncertainty, fuse data, present new information with meaningful aids, use names that are conceptually related, group data in consistently meaningful ways, limit data-driven tasks, include only task-relevant information, provide multiple coding of information, and practice judicious redundancy) as an alternative heuristic set to Nielsen's.
Tags: heuristics cognitive-engineering