International Organization for Standardization (2019)
ISO.
URL: https://www.iso.org/standard/77520.html
Abstract. The current standard for human-centred design. Defines HCD as an iterative process driven by understanding users, context, and requirements; producing design solutions; and evaluating against requirements until they're met. Complements ISO 9241-11 (which defines the usability that 210 tells you how to achieve).
Tags: standards usability hcd foundational