James R. Lewis (1995)
International Journal of Human-Computer Interaction, 7(1), 57-78.
DOI: https://doi.org/10.1080/10447319509526110
Abstract. Lewis's foundational PSSUQ (Post-Study System Usability Questionnaire) — the alternative to Brooke's SUS, with psychometric properties suitable for between-system comparisons. The reference cited in PSSUQ deployment.
Tags: usability-testing satisfaction foundational