David Pinelle, Carl Gutwin, & Saul Greenberg (2003)
ACM Transactions on Computer-Human Interaction, 10(4), 281-311.
DOI: https://doi.org/10.1145/966930.966932
Abstract. Pinelle, Gutwin, and Greenberg's foundational mechanics-of- collaboration framework — operationalising "what collaboration tasks need to be supported" for groupware-UX evaluation. The reference cited in CSCW-usability-method literature.
Tags: usability-testing cscw groupware foundational