Dean F. Sittig & Hardeep Singh (2010)
Quality and Safety in Health Care, 19(3 Suppl), i68-i74.
DOI: https://doi.org/10.1136/qshc.2010.042085
Abstract. Sittig and Singh's eight-dimension sociotechnical model of HIT — hardware, software, content, human-computer interface, people, workflow, internal organisational policies, external rules. The reference cited in HIT-safety analyses, particularly where pure-UX models miss organisational and policy factors.
Tags: healthcare sociotechnical hit foundational