Raja Parasuraman & Victor Riley (1997)
Human Factors, 39(2), 230-253.
DOI: https://doi.org/10.1518/001872097778543886
Abstract. Parasuraman and Riley's foundational taxonomy of automation- interaction modes (use, misuse, disuse, abuse) and the factors that determine them. The reference cited in every modern human-automation-interaction paper, including AI-assistant UX.
Tags: aviation automation foundational