Pearl Pu, Li Chen, & Rong Hu (2011)
Proceedings of the 5th ACM Conference on Recommender Systems, 157-164.
DOI: https://doi.org/10.1145/2043932.2043962
Abstract. Pu, Chen, and Hu's ResQue framework for recommender-system UX evaluation — addressing the gap between algorithmic accuracy metrics and user-perceived quality. Frequently cited in recommender-UX studies.
Tags: software recommender-systems evaluation