Ben Shneiderman (1987)
ACM SIGBIO Newsletter, 9(1), 6.
DOI: https://doi.org/10.1145/25065.950626
Abstract. Third edition of Shneiderman's textbook, widely used in HCI teaching and the canonical reference for the Eight Golden Rules (strive for consistency, seek universal usability, offer informative feedback, design dialogs to yield closure, prevent errors, permit easy reversal of actions, keep users in control, reduce short-term memory load).
Tags: foundational golden-rules